Christian Brothers

Christian Brothers

Employment Opportunities
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Employee Reviews
Employee Reviews Kristen Grosland • Customer Service Representative WHAT MAKES OUR COMPANY GREAT? I think the family atmosphere created within the company is what makes our company great! I think Dave and the supervisors are...
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Employment Opportunities

Employment Opportunities

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Employee Reviews

Employee Reviews

Kristen Grosland • Customer Service Representative

WHAT MAKES OUR COMPANY GREAT?
I think the family atmosphere created within the company is what makes our company great! I think Dave and the supervisors are the key to this with the open communication and genuine care/interest in the employees lives: both work and personal. This is important for CSR’s – you can hear it in the voice of the representative while on the phone with our clientele.

WHY WE ARE BETTER THAN THE COMPETITION?
We have multiple things that I believe separate us from the competition… The first is the atmosphere of family created within the building. Personally, I believe it has a domino effect and starts in the office, to the techs, and ultimately our clients! Our clients are the reason we are here, so it’s important they understand they are part of our family. Secondly, we treat our clients like we expect to be treated. This means they are treated with the utmost respect and urgency from the first phone call to the final goodbye. We do our best to place ourselves in our clients shoe’s and be understanding of whatever situations they may be in.

WHY ARE YOU A GREAT CSR?
Because I care. I care about my clients getting the appropriate tech within a timely manner, who will put them at ease and welcome them to the family. I care that my coworkers get the opportunity to really grow and educate themselves of what’s involved in the industry, as well as have a personal life. I care that we see improvement in our reputation, in our sales, and ultimately the growth of both companies.

Michael Hodits • Customer Service Representative

WHAT MAKES OUR COMPANY GREAT?
What makes this company great is that from the ownership, to the employees, and to the customer’s there is a “family” feel to it. All the different personalities is what makes this company so great. Also the fact that this company is founded on principals of honesty and integrity and transparency. As an employee I am treated very fairly and like I am a member of the family. Also I like the time and effort that gets put into my training to help me become a better CSR and person.

WHY WE ARE BETTER THAN THE COMPETITION?
Because we constantly keep our technicians trained and licensed and the experience they have makes us great. Also we want to give the best quality prices and work to our customer’s and we always strive to build value and treat our customer’s like they are partners. It is not always about just getting the job done but getting it done right and giving the customer’s options and making it work for them and their budget.

WHY ARE YOU A GREAT CSR?
With more than 10 years in the customer service field I know what it takes to put the customer first. To give the best experience they can when they call in to the company. Putting the customer’s needs as top priority and building the foundation for an excellent experience at Plumber Brothers. I also work effectively and efficiently to get the job done. And also to focus on the goals and doing whatever it takes to achieve those goals.

Ebony Wimbish • Customer Service Representative

WWHAT MAKES OUR COMPANY GREAT?
To start off we are a company with a solid foundation of Plumber morals, we have a strong ethical background and we strive to deliver excellent service to our customers. We not only want our customer to win, but our team member as well as our team.

WHY WE ARE BETTER THAN THE COMPETITION?
We are constantly training and learning new techniques to better ourselves as a company, we don’t want to just settle and be mediocre.  Our technicians give multiple options to our clients, showing them that we actually want to provide best pricing for them and their budget as well as what works best for their family.

WHY ARE YOU A GREAT CSR?
I am a great CSR because my goal is to ensure that the customer’s issues or concerns are properly documented. Proper documentation assures that we are sending out the technician that is best fit for the job, so it is done effectively the first time. I make sure that I have a friendly and inviting tone, which helps the disgruntled clients ease up and kind of relax. I am very open to learning and definitely bettering my customer service skills as well.

Tiffanie Zywiczynski • Customer Service Representative

WHAT MAKES OUR COMPANY GREAT?
I think we have a great team and we all work very well together. we care about the customers and make them important. i think also since we have such a good team it will help the company grow.

WHY WE ARE BETTER THAN THE COMPETITION?
I think because we care about the customers and employees and are looking to grow as a honest company doing whats best for our customers & giving them the best service out there.

WHY ARE YOU A GREAT CSR?
I am a good csr because i try to make customers feel more confertable with me by realy understanding there situation and helping them understand our company and what we are about. also i am always on time and ready to go.

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Home

Plumbing and Rooter Service

Increase your home comfort with Plumber Brothers, the halo of Plumbing and Rooter services. We are your divine local service contractors in Surprise, AZ. Call us today at 623-939-9421 to schedule an immediate appointment.

Surprise Plumbing, HVAC & Electrical Experts, AZ

Need a reliable service contractor? Look no further than Plumber Brothers Plumbing repair, Air Conditioning repair, and Electrical repair, the premier Surprise home maintenance experts. We are focused on serving our community with the highest level of quality at reasonable prices. Our commitment to quality is reflected in every job we complete, from simple drain cleaning to furnace or air conditioning replacement.

There is no job too small or beyond our control. We can help you get your particular situation settled in no time at all. Just give us a call to set up an immediate appointment, or click here to read our customer reviews and see what you can expect when you work with us.

Outlet Repair & Replacement

Surprise Outlet Repair & Replacement Services

When the outlets in your home need professional attention, call (623) 939-9421 for expert, reliable Surprise outlet repair and replacement services. Check out our online sales and coupons when you click here.

Outlet Repair & Replacement Services Surprise, AZ

Click here to see online reviews of our work from our customers in Surprise, AZ!

Changing or Replacing an Outlet

Like everything else the electrical outlets have a limited lifespan. Usually when the outlet appears to be dead the fix can be simple. First things first – check all other outlets to see if this is an isolated problem or if you have a much larger problem.

First of all there are some basic tools you must have and if you don’t then call a professional. You need to have:

  • 4 in 1 screwdriver
  • Flashlight
  • Voltage tester
  • Safety glasses
  • Needle nose pliers

Now, if your problem is isolated then you need to shut power off at the main breaker. You need to look for loose terminals, loose stab-in connections and loose wires at wire connectors. If there is a loose connection replacing the outlet with a new one is the best thing to do and it is not expensive. Loose connections more often than not create excess heat that can cause more damage and land up causing you major headaches down the road.

If you have any feelings of doubt trying to do this yourself then don’t. That’s your gut feeling telling you a professional is required for the job to be done properly and safely.

There is something else that is very important – should you discover aluminum wiring do NOT mess around with this. Call a licensed electrician who knows how to deal with this!

Repairing Outlets Specifically for Appliances

Many appliances are powered by a special outlet, with a single breaker controlling the power for a single appliance. There is good reason for this – large appliances use more electricity. Although refrigerators use a standard outlet and breaker, appliances such as ovens, dryers and many models of air conditioners use different outlets to manage the electricity they require.  

These outlets and the wires that connect them to your electrical panel are more intricate and cost more than the standard outlets. They are also more trickier than the standard outlet so this is a job best left for a professional.

There is not a doubt that at some point in your home’s life installing new outlets is a good idea. Depending on the life of your home by being proactive and changing outlets can thwart off potential trouble later on down the road. Making sure you’re outlets are up-to-date is important.

Plumber Brothers Plumbing, Air Conditioning, and Electrical in Surprise, AZ and surrounding areas can help you with all your outlet repair and replacement needs. Call (623) 939-9421 to book an appointment today.